Photos & Customization

For the most beautiful results, choose a clear, well-lit photo where your pet’s face is fully visible.
Natural light works best, and higher-resolution images allow us to capture more detail and personality.
Not sure if your photo will work? Send it anyway — we’re happy to review it and guide you.

Yes — absolutely.

We can include multiple pets in one portrait. Whether it’s two best friends or your entire furry family, we’ll carefully compose the artwork so it feels balanced and natural.

If you have specific positioning preferences, feel free to let us know — otherwise, we’ll arrange everything in a way that looks beautiful and harmonious.

Yes — we’d love to.

If you’d like to be included alongside your pet, simply upload a clear photo of both of you (or separate photos if needed). Our artists will thoughtfully compose the portrait to capture your connection in a natural and elegant way.

Yes — personal touches are always welcome.

You can include your pet’s name, a meaningful date, or a short message. If you have a specific font style or placement in mind, feel free to share your preferences.

Not sure what would look best? We’re happy to suggest a layout that complements your chosen style beautifully.

Yes, we can.

If there are distractions in your photo, we can remove them and create a cleaner, more refined background. You’re welcome to share any ideas or preferences for the setting.

If you’re unsure, our artists will design a background that enhances your pet and fits seamlessly with the overall style of your portrait.

Artwork & Revisions

You can add your special instructions during checkout.

On the checkout page, simply use the “Special Requests” field to describe any details you’d like us to consider.

Every portrait is created just for you and can be personalized in many ways. For example, you can:

  • Add your pet’s name or a meaningful quote
  • Request specific colors or subtle style adjustments
  • Share background preferences
  • Mention inspiration photos or art styles you love — we’ll thoughtfully use them as reference

Prefer email? Contact us anytime at studio@hamptonspawtraits.com

Yes — absolutely.

We want you to truly love your portrait. Once you receive your design preview, you’re welcome to request revisions. Simply let us know what you’d like adjusted, and our artists will thoughtfully refine the artwork before it goes to print.

Your portrait will only move into production after you’ve approved the final design.

Refunds & Guarantees

Yes — we offer a 100% refund during the preview stage.

If you’re not happy with your artwork, you may request a full refund before it goes to print.
Once the design has been approved and sent to production, refunds are no longer available, as each portrait is custom-made specifically for you.
We always work with you to ensure you love the final design before printing begins.

Production & Shipping

Here’s what to expect:

• Design preview: 1–2 business days
• Production & printing: 3–5 business days after approval
• U.S. shipping: 2–5 business days
• Canada shipping: 2–7 business days

You’ll receive tracking information as soon as your order ships.

Yes — we ship to both the United States and Canada.
Every order is carefully tracked from production to delivery, so you can follow your portrait every step of the way.

Product & Quality

We use only premium, archival-quality materials to ensure your custom pet portrait looks beautiful and lasts for years to come.

• Premium poly-cotton canvas – Your artwork is printed on a high-quality matte canvas made from a durable polyester and cotton blend. This material provides rich color depth, fine detail, and a refined natural texture that elevates the overall look of your portrait.

• Museum-quality archival inks – We use state-of-the-art printing technology with vibrant, fade-resistant inks that deliver exceptional clarity, depth, and long-lasting color.

• UV protective coating – Each canvas is finished with a protective layer that helps guard against fading, moisture, and environmental damage. This added protection keeps your artwork looking fresh and luminous over time.

• Hand-stretched solid wood frames – Every canvas is carefully hand-stretched over a sturdy, kiln-dried wooden frame for a clean gallery-style finish. Your portrait arrives ready to hang and beautifully presented.

Each piece is made to order with meticulous craftsmanship — designed to feel like true wall art, not just a print.

Yes — every canvas portrait we produce arrives ready to hang right out of the box.

Your artwork is:
• Hand-stretched over a solid wood frame with professional gallery wrap — this gives a clean, finished look on all sides.
• Tightly wrapped and secured, so the canvas stays flat and taut.
• Prepared for immediate display — you won’t need extra framing, cutting, or mounting hardware. Each canvas includes a secure hanging system attached to the back.

All you need to do is unpack your canvas and hang it using standard picture hooks or nails — no additional steps required. 

Yes. We offer Premium Wooden Frame.

Available in black or white, these frames add a modern, sophisticated finish that beautifully complements your artwork and interior décor.